I have had the same few items languishing on my to-do list for 2 months. I just scored one of them off by emailing in a complaint to the CMHT exec. In a way, I think it might have been easier had it been a phone call. Anyway, I finally did it.
In March I called the home crisis team number I’d been given for emergencies. It didn’t go well….
To whom it may concern,
Late on Saturday March 12th, I had a dissociative episode, and worrying that it would get worse and I would hurt myself, I called the circled number. Due to my anxiety,and especially compounded when dissociating, I am not great on the phone. The person who answered it (I can’t remember if they gave a name, but they were female) kept mishearing me or misunderstanding me, which made my dissociation worse (at one point she seemed to think I had children, and asked if they were safe). After a frustrating attempt to describe dissociative symptoms while dissociating, during which I was accused of not cooperating because I said I wasn’t feeling anything, I asked to see someone from the crisis team. It was then I learnt, for the first time, that in order to actually see one of the team, a “service user” must be pre-referred for community support, so all I could have was the phone call, which was making me feel worse. (In the end I hung up because I was scared it would push me past being able to recover that night.)
My complaint is that at no time before I needed to use the Home Treatment Team was I told that I needed to be pre-referred before I would qualify for home visits. Since a “service user” is unlikely to call a crisis number unless they are actually in acute crisis, this seems like a very risky policy. In my case, it made my acute mental health crisis worse to find that out after being further agitated by invasive questioning and allegations during the phone call.
Hi, hope your well.
Just a quick note to let you know that i have passed on your details and evidence to the relevant authorities and reported my concerns for benefit fraud.
I really hope this is not the case but unfortunately as I’m not able to investigate myself I will let the correct people do it for me so I can put my mind at ease.
Have a good day.
I’ve approved this for publication just so people can see what disabled people are put under threat with every single day.
Omg I am so sorry I’m not threatening you. I’m bot well and on strong painkillers
I thought I was replying on money policing, I’m not reporting you for benefit fraud I’m reporting the deep concerns myself you and others have about polceing our benefits. I left the message I can see I worded terribly to tell you I’m sending evidence in from many source.
I have sent the link for your post.
I hope I have not caused any unessasery worry for you.
I may have come to the wrong conclusion, I admit. “Benefit fraud” is a very loaded term though and it’s odd that you would use it.
I’m so sorry I worded it so wrong, one of those things it sounds right in my head less so on paper.
While compiling yours and others blogs on money policing which to me is just accusing of benifit fraud in not so many words.
I am full of hope that if I can show enough people that matter my local mp, council etc and I have sent a letter to the benifit fraud office to see if there is someone I can talk futher with about my concerns on what is become more and more of a frightening wave of people thinking it’s ok to question my and others money and then if they don’t get the reply they want reporting it as fraud with a massive impact on us they have no idea about
Sorry again I hope I have explained it a little better I struggle with putting things down sometimes as you can see by now. I hope I have made more sense now.
Lesson learned leaving short comments with little info is bad.
I understand now!